Policies | Showboat Hotel, Restaurant & Bar

The Showboat Hotel enforces a strict No Smoking Policy. Violating this policy will result in a $200 charge to the credit card on file.

For insurance purposes, guests must inform us of any animals staying in the rooms. A $50 pet fee applies to any room with animals.
Animals must be crated when left unattended in rooms

Check-in Time: 3:00 PM
Our staff is available on-site to assist with check-ins until 9:00 PM.
You will receive check-in instructions via email and text on the morning of your arrival. There is no need to visit the office for check-in; you may go directly to your room after 3:00 PM, and your door code will be active for entry.

Check-out Time: 11:00 AM
Guests must check out by the specified time. Late check-out will incur a $75 fee. If you need a late check-out, please notify us in advance; a $40 fee will apply.

Rooms will not be serviced during your stay. We ask that you hang wet towels over the shower curtain rod, towel rods, or door knobs. Please help us conserve water and energy.
If beverages are provided in mini fridges ($3 - Water; $7 - Starbucks Coffee) will be charged to the card on file after your stay if they are removed by you.

We accept all major credit cards, including Mastercard, Visa, American Express, and Discover.

Free parking is available on-site, but may be limited during large events. Please park within designated areas or follow instructions from staff.

Many guest rooms are located on the second and third floors. There is no elevator, and we do not have a bellhop. Please pack accordingly.

Items left behind and requested to be mailed will incur a minimum charge of $50 and may take up to 30 days to receive. Please thoroughly check your room for valuable items before departure.

We reserve the right to charge for any damage to or removal of items from the premises, as well as for unusual cleaning. Damaged or missing items from rooms post check-out will be charged to your security deposit on file. This includes, but is not limited to, remote controls, linens, pillows, mugs, room keys, books, etc. If any toiletries (such as shampoo, conditioner, and soap containers) are missing, a minimum fee of $50 will be charged upon check-out.

For Individual Reservations: You will not be able to change the name of the guest for check-in 30 days prior to arrival.
For Large Groups: Name changes are not allowed at all.

If you have any questions or concerns about this policy, please inquire. We want to ensure the best possible experience for our guests.

As a small independent business, cancellations significantly affect us. Please review our policy carefully:

Minimum Stay Requirements: A 2-night minimum stay is required on weekends. Holidays or special events may require a 3-night minimum stay.
Booking & Payment: You will be charged for the booking in full at the time of reservation. A 30-day cancellation policy applies to all reservations, entitling you to a full refund up to 30 days before your check-in date. You have 24 hours from the time of booking to cancel for a full refund. If your room was not paid for at the time of booking, the total will be charged to the card on file within 30 days prior to arrival or upon cancellation within 30 days prior to arrival.
Non-Refundable Situations: Cancellations, discounts, or refunds will not be issued due to inclement weather, pool closures, event cancellations, or any other amenities that are unavailable during your stay.
Discounts: Any discounts applied to your reservation will be removed before cancellation fees or charges are determined. If you change your reservation, the discount may also be removed or reduced. In cases of shortening your stay, the discount will apply only to the originally booked days. Abandoning your reservation or stay will result in the discount being removed.
Travel Insurance: We strongly recommend acquiring trip insurance for unexpected illness, death, weather-related emergencies, or pandemics, as we cannot make exceptions to this policy.

Terms and Conditions